PRIVACY POLICY

THE FOUNDER NETWORK is an event and business community operated by Booking Hub Limited.

Booking Hub Limited is the data controller responsible for personal information collected directly through THE FOUNDER NETWORK website, forms and events.

Booking Hub Limited is registered in England and Wales under company number 15312220.

Registered office:

Email: info@booking-hub.co.uk

In this Privacy Policy, “THE FOUNDER NETWORK”, “we”, “us” and “our” refer to Booking Hub Limited when operating THE FOUNDER NETWORK.

Depending on how you interact with us, we may collect:

• Your name
• Company or business name
• Email address
• Telephone number
• Job title or business interests
• Event registration and attendance details
• Your reason for attending an event
• Feedback about our events
• Prize-draw entry information
• Your communication and marketing preferences
• Messages and enquiries you send us
• Photographs or video taken at an event
• Technical information about how you use our website, where applicable

We only collect information that is reasonably necessary to operate our events, communicate with attendees, improve THE FOUNDER NETWORK and meet our legal obligations.

We may collect personal information when you:

• Book or register for an event
• Book through Eventbrite
• Register through or join Stripe Community
• Complete a form on our website
• Complete an event feedback form
• Enter a prize draw
• Subscribe to event invitations or updates
• Contact us by email, telephone or social media
• Attend one of our events
• Speak to a member of our team

We may also receive relevant registration and attendance information from Eventbrite or Stripe Community where this is required to manage an event.

We may use your personal information to:

• Process and manage event registrations
• Confirm bookings and attendance
• Send essential event information, updates and reminders
• Respond to enquiries
• Manage event capacity, access and safety
• Administer feedback forms and prize draws
• Contact a prize-draw winner
• Understand why people attend our events
• Improve future events and attendee experience
• Maintain appropriate business and administrative records
• Prevent fraud, misuse or security issues
• Send future event invitations and updates where permitted
• Meet our legal and regulatory obligations

We do not sell personal information.

We process personal information only where we have a lawful basis under UK data-protection law.

Depending on the circumstances, we may rely on:

Contract

Where processing is necessary to provide an event registration, ticket or service you have requested.

Legitimate interests

Where processing is reasonably necessary to organise and improve our events, respond to enquiries, maintain records, understand attendance, protect our organisation or communicate with business contacts.

When relying on legitimate interests, we consider whether our use is necessary, proportionate and balanced against your rights.

Consent

Where you have actively agreed to receive optional marketing communications or agreed to another specific use of your information.

You may withdraw consent at any time.

Legal obligation

Where processing is required to comply with applicable law, regulation, tax requirements or lawful requests from public authorities.

Tickets or event registrations may be provided through Eventbrite or Stripe Community.

When you register through one of these platforms, you provide information directly to that platform. Eventbrite or Stripe may process your information under their own privacy policies and terms.

We may receive information such as your name, contact details, booking status and attendance details where this is necessary to:

• Manage your registration
• Communicate event information
• Check attendance
• Manage event capacity
• Maintain appropriate event records

Eventbrite and Stripe may act independently as data controllers for some of their processing activities. Their systems and independent use of personal information are governed by their own privacy notices.

Where you complete a feedback or prize-draw form, we may collect:

• Your name
• Company
• Email address
• Telephone number
• Your main reason for attending
• Any optional feedback you provide
• The event attended
• The date of your submission

We use this information to:

• Administer the prize draw
• Contact the selected winner
• Understand why people attend
• Review what worked well
• Identify improvements for future events
• Analyse event demand and audience interests

Submitting feedback or entering a prize draw does not automatically subscribe you to marketing.

Consent to use information for a prize draw cannot automatically be treated as consent for unrelated marketing. Any marketing choice must be separate and optional.

Where permitted by law, we may send information about future THE FOUNDER NETWORK events and related community updates.

Where consent is required:

• The choice will be optional
• The consent box will not be pre-ticked
• Entering an event or prize draw will not depend on agreeing to marketing

You can unsubscribe at any time by:

• Selecting the unsubscribe link in an email
• Emailing info@booking-hub.co.uk

After you unsubscribe, we may retain limited information on a suppression list so that we can respect your request and avoid contacting you again.

Direct marketing involving personal information is subject to the UK GDPR, Data Protection Act 2018 and, where applicable, the Privacy and Electronic Communications Regulations.

We keep personal information within Booking Hub Limited and only share it where reasonably necessary.

Information may be shared with:

• Eventbrite, where events are booked or managed through Eventbrite
• Stripe and Stripe Community, where events or communities are provided through their services
• Website hosting and technical service providers
• Customer relationship management and email providers
• Event venues and suppliers, where limited information is genuinely required to deliver an event
• Professional advisers, including accountants, insurers and legal advisers
• Regulators, courts, law-enforcement agencies or public authorities where required by law
• A purchaser or successor organisation if the relevant business or assets are transferred

Service providers acting on our behalf are expected to use personal information only for the agreed purpose and to protect it appropriately.

We do not share attendee information with unrelated businesses for their own marketing unless you have specifically agreed to this.

Some platforms or service providers may store or process personal information outside the United Kingdom.

Where this happens, we will take reasonable steps to ensure an appropriate legal safeguard is used, such as:

• UK adequacy regulations
• Approved contractual protections
• Another safeguard permitted under UK data-protection law

We keep personal information only for as long as it is reasonably needed.

As a general guide:

• Event registration and attendance information may be retained for up to 24 months after the relevant event
• Enquiries and general correspondence may be retained for up to 24 months after the last contact
• Feedback may be retained for up to 24 months to help us review and improve events
• Prize-draw records may be retained for up to six months after the prize has been awarded, unless a longer period is required to resolve a complaint or meet a legal obligation
• Marketing information may be retained until you unsubscribe, withdraw consent or we determine it is no longer required
• Suppression records may be retained as necessary to ensure we continue to respect an opt-out
• Financial, contractual and tax records may be retained for up to six years, or longer where required by law
• Photographs and event media may be retained while they remain relevant to THE FOUNDER NETWORK’s legitimate promotional and historical purposes

We periodically review the information we hold and securely delete or anonymise it when it is no longer required.

Photographs and video may be taken at THE FOUNDER NETWORK events for:

• Event coverage
• Social media
• Website content
• Future event promotion
• Community updates
• Historical records

Where practical, we will make attendees aware that photography or filming is taking place.

If you do not wish to appear in photographs or video, please tell a member of the event team at the event.

You may also contact info@booking-hub.co.uk regarding a particular photograph or video. We will consider reasonable requests, although removal may not always be possible where material has already been printed, published or shared by third parties.

Our website may use essential cookies required for security, navigation and basic website functionality.

Where we use non-essential analytics, advertising or tracking technologies, we will request consent where required by law.

You can manage non-essential cookies through the website’s cookie controls, where available, or through your browser settings.

Our privacy notice and cookie information should explain whether information is shared, how long it is retained and what happens when it is no longer needed.

We use reasonable technical and organisational measures to protect personal information against:

• Unauthorised access
• Accidental loss
• Misuse
• Alteration
• Destruction
• Unlawful disclosure

Measures may include controlled access, secure systems, password protection, staff access restrictions and appropriate supplier arrangements.

No online system can be guaranteed to be completely secure, but we take reasonable steps to reduce the risk.

Depending on the circumstances, you may have the right to:

• Ask for a copy of the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete personal information
• Ask us to restrict how information is used
• Object to certain processing
• Ask to receive certain information in a portable format
• Withdraw consent at any time
• Complain about how your information is used

These rights are subject to legal conditions and exemptions.

To exercise a right, email: info@booking-hub.co.uk

We may need to verify your identity before responding.

Please contact us first if you have a concern about how we use your personal information: info@booking-hub.co.uk

You also have the right to complain to the Information Commissioner’s Office, the UK regulator responsible for data protection.

Booking Hub Limited is registered with the Information Commissioner’s Office.

Our website may link to Eventbrite, Stripe Community, social media platforms and other third-party websites.

These organisations operate under their own privacy policies and terms.

We are not responsible for the content, security or independent privacy practices of third-party websites.

THE FOUNDER NETWORK events are intended for business and professional audiences.

We do not knowingly use the website to collect personal information from children for marketing purposes.

If you believe a child has submitted personal information to us without appropriate permission, please contact info@booking-hub.co.uk.

We may update this Privacy Policy where our events, website, suppliers, processing activities or legal obligations change.

The latest version will be published on this page with an updated revision date.

For privacy questions, requests or complaints, contact:

Email: info@booking-hub.co.uk

Company number: 15312220

THE FOUNDER NETWORK is an event and business community operated by Booking Hub Limited.